Deposits and Withdrawals

We recognize how important it is to be able to receive your funds fast and easy. Which is why we provide a speedy withdrawal process. The withdrawal process from GCGMarkets takes just one or two business days. It is crucial to note that you may experience a delay in getting your payments in some situations due to clearing delays from financial institutions, electronic payments, or credit cards. Please contact your financial institution for further information about their procedures.

All retail customer funds placed with GCGMarkets are stored in separate bank accounts and are entirely segregated from the firm's own funds. This assures that customer funds cannot be utilized for any other reason.

We only transfer funds to the account from which they were received. This is in accordance with the anti-money laundering standards. Please contact a member of our Client Support team if your primary account is no longer in existence.

Your deposit attempt might have been denied for a variety of reasons, including:

• Your address does not match to the one on record with your bank.
• Your bank account does not have enough funds to clear the deposit.
• Your bank's online payment limit has been surpassed.
• Please contact your bank for assistance.